What is 2-1-1?

EVERY HOUR OF EVERY DAY,SOMEONE IN BROWARD IS SEARCHING FOR HELP OR SERVICES – housing, food, financial assistance, relief from abuse, family issues, depression, childcare, suicide prevention, etc, but navigating the maze of city, state and non-profit agencies can be overwhelming and confusing.

Knowing where to go is the first step to getting the help you need.

 

2-1-1 Broward: Help Starts Here

Since 1995, 2-1-1 Broward, has been the community’s central point of entry into the health and human services system. Dialing 2-1-1 is an easy way for people who need help to get connected with the community service providers that can help them. The 2-1-1 Broward helpline is available to every individual and family in Broward County.

Benefits of 2-1-1:

• Dial an easy three digit number 2-1-1
• Accessible 24hours a day, 365 days a year
• Free, confidential, anonymous
• Available in any language
• Get connected to health & human services
• Every call answered by a trained, degreed counselor
• No call goes unanswered

 

Services offered by 2-1-1:

• Empathetic listening
• Emotional support
• Needs assessment
• Information
• Get connected to health & human services
• Every call answered by a trained, degreed counselor
• No call goes unanswered

2-1-1 Broward is nationally accredited by Alliance of Information and Referral Systems (AIRS) and state certified by Florida Alliance of Information & Referral Services (FLAIRS) as a 2-1-1 call center. The agency is a Substance Abuse Prevention 1 provider under license by the Department of Children and Families.

The mission of 2-1-1 Broward is to provide 24 hour comprehensive helpline and support services for individuals in our community seeking crisis intervention assistance and/or information and referrals to health and human services in Broward County.