Leadership

Board Member Spotlight: Ronnie Oller

Gregory A. Haile

Dear Friends,
Most, if not all of you, recognize the value of being well-connected. Whether it be fulfilling our basic needs of food, shelter, and income, or the desire to achieve uncompromising excellence in our chosen professions, being connected to relevant resources can provide an invaluable boost to the pursuit of our goals.

As the Board Chair of 2-1-1 Broward, I think about the 120,000+ calls per year that we receive from people who have no connections or have not been able to make the most appropriate connections needed just to survive, let alone thrive. 2-1-1 Broward provides a targeted assessment of every caller’s needs, emotional support for each caller, information, and “connections” in the form of referrals to community providers that can help address their situation.

Because connections are so vital to our success, 2-1-1 Broward’s focus this year will be on making new connections and strengthening existing connections. We will enhance our relationships with individuals who are in need,service providers, the business sector, law enforcement, and municipal representatives. We also want to connect with each of you and there are so many ways to do that. Here are just a few ways to “get connected:”

• Corporate Partnership Program – This program provides businesses with customized outreach and marketing. There are various levels of partnerships available. Some of our current partners are AutoNation, JM Family, FPL, Consolidated Credit Counseling, Calvin, Giordano & Assoc., and SunTrust.

• CLUB2-1-1–This exclusive “connecting” club is sponsored by BankAtlantic, and offers members the opportunity to connect with other corporate and community leadersat 4 FREE events per year to share information about their companies or services. The CLUB also offers opportunities to market its members or their businesses via online CLUB sites and communications. Click to view Club 2-1-1 Event Gallery.

• “Making REAL Connections” Breakfast- On November 3, 2011 2-1-1 Broward will honor 5 community partners who have had a positive impact on the agency this past year: BankAtlantic, Broward Regional Health Planning Council, Broward Sheriff’s Office, City of Oakland Park, Consolidated Credit Counseling and Kip Hunter Marketing.

• BankAtlantic Non-Profit Academy Awards – 2-1-1 Broward will present the 2nd annual awards event on February 24, 2012, at 11:00 a.m. Sponsorships and nominations will be available starting September 23, 2011.

• “The 100 Connections Campaign” –When 2-1-1 Broward relocates to its new offices in early October, we will launch a campaign to make 100 new connections by June 30, 2012– big ones, small ones, deep ones, quiet ones, exuberant ones. Watch for the campaign kick-off in October.

• Provider Network Center – By December 31, 2011,2-1-1 Broward will launch the “Provider Network Center,”a central hub for non-profit providers to share information, resources, and knowledge. Some of the features to be included are a job post/search engine, board member listings, provider online news, direct access to 2-1-1 online resource database, and a listserve for providers only.

So as you plan for the coming year, I hope you will get or stay “connected” to 2-1-1 Broward. We are eager to hear your ideas for ways that we can enhance our connections with you and others in the community and ensure that our programs and initiatives continue to add value. Please contact Laurie Sallarulo at 954-390-0493 or lsallarulo@211-broward.org for more details about 2-1-1 Broward or on these programs and events.

Best wishes,
Gregory A. Haile
2-1-1 Broward Board Chair

 

MIssion Statement

To provide 24 hour comprehensive helpline and support services for individuals in our community seeking crisis intervention assistance and/or information and referrals to health and human services in Broward County.

Pillars of Excellence

 

SERVICE

We will show compassion, empathy and respect to every caller. We will provide crisis intervention and serve as a gateway to connect all members of our community with health and human service programs appropriate to their needs. We will maintain and disseminate comprehensive and accurate information to best meet the needs of individuals and our community.

PEOPLE

We will develop and support a culturally diverse, competent, motivated and productive team guided by clearly stated organizational goals and performance expectations. We will offer employees competitive compensation and opportunities for self development, personal challenge and job satisfaction. We will offer meaningful opportunities for volunteer and Board involvement.

QUALITY

We will meet the highest standards for excellence in performance and accountability. We will provide service of unparalleled quality in accordance with the expectations of callers, funders, and other stakeholders and will meet rigorous industry standards for information and referral services.

FINANCES

We will practice budgetary control and operational efficiency, satisfy all accounting and contractual requirements, and exercise responsible financial stewardship and reporting in order to gain the confidence and increased investment of the community.

GROWTH

We will seek opportunities to enhance or expand services consistent with our mission and the needs of our community. Through marketing, development and other outreach activities, we will create greater awareness of the value of 2-1-1 and increase the use of 2-1-1 services in Broward County.

COMMUNITY

We will have a presence and positive impact on the community by partnering with non-profit, public and private organizations and by actively participating in coalitions and planning groups. We will serve as a repository and provider of information and assist the community inresponding to immediate, long-term, emerging, and changing needs.

 

BOARD OFFICERS

Gregory A. Haile, Esq., Chair
Broward College

Lynne Wines, Vice-Chair
First Southern Bank

Brett Friedman, Secretary/Treasurer
McGladrey & Pullen LLP

John A. Benz, Past Chair
Memorial Healthcare System

Dr. Henry W. Mack, Ph.D., Chair Emeritus

 

BOARD MEMBERS

Sandra E. Bernard-Bastien
Children’s Services Council of Broward County

Paul Eichner, Esq.
Broward County Health Department

Lt. Robert L. Furman
Broward Sheriff’s Office

Gary S. Herman
Consolidated Credit Counseling Services, Inc.

Kip Hunter
Kip Hunter Marketing

Jen Klaasens
Wasie Foundation

Nancy Merolla
BankAtlantic

Jason Neufeld
Neufeld, Kleinberg & Pinkiert, PA

Ronnie Oller

Paula Pearson
SunTrust Bank, South Florida

Tony Segreto

Lynn Shatas
Florida Power & Light

Britt Sikes
U.S. Imaging Solutions

Stewart J. Webster
The Kiirstan Group

 

ADMINISTRATION

Sheila J. Smith, President/CEO
2-1-1 Broward

Laurie J. Sallarulo
Chief Strategic and Development Officer

Christina Page
Executive Assistant