How To Notify 2-1-1 via the Internet of Changes in Programs, Hours, Staff, or Other Information

Step 3: On the Search by Name Page select “Agency Record” from the Search Type drop-down list.

Step 4: Find Your Agency by entering a portion of your agency name or the first few letters; Click the box for Search In: † NAME and click on “Search Now” at the bottom of the screen

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Step 5: When you locate your agency click on the hyperlinked agency name to open up the agency record

Step 6: At the bottom of your agency page there will be list of programs operated by your agency and below that a series of command buttons. Click on “Update Information” if you wish to update your basic agency information. If you wish to update program information, repeat Steps 3 – 6 except on Step 3 select Program Record rather than Agency Record. You are permitted to change any information in the fields shown after you select the Update command button.

Step 8: After you are finished with your update for your agency record or for any program records, click on the “Submit” command button and your changes will be automatically sent to 2-1-1 for review. If you wish to have 2-1-1 notify you when your

changes have been accepted, click the checkbox † Email me when the data is

Step 8: If you wish to ADD a program/service, return to the Search by Name page and at the bottom of the page select “Add Your Agency to our database or Add your

Step 9: Fill in the requested information and then click on the Submit command button. It will be emailed to 2-1-1 and you will be contacted for any additional information that may be needed.

For assistance in using the web to update or submit information, please call, 2-1-1 Information Services at (954) 390-7601.